Making mental health support accessible in remote Scottish islands

Through a collaborative partnership, Xyla, part of Acacium Group and Argyll and Bute Health and Social Care Partnership (HSCP) have leveraged digital services to improve mental health support for communities across remote Scottish islands.

This innovative approach has significantly improved service accessibility, patient outcomes and operational efficiency, setting a new standard for mental health provision in geographically challenging areas.

By leveraging digital solutions, the partnership has addressed the unique challenges of providing consistent mental health care in remote locations, achieving exceptional patient engagement and recovery rates.

Key Statistics

• 100% of referrals were offered an appointment within three weeks, exceeding the national target of 18 weeks.
• 83% attendance rates for appointments, demonstrating strong service user engagement.
• 77.2% of service users showed reliable improvement in mental health conditions.
• 50% recovery rate among service users, indicating effective treatment outcomes.
• A bespoke digital service model providing seven-day-a-week access from 7 am to 11 pm, overcoming connectivity barriers.

“Xyla has been instrumental in co-designing a mental health service that truly meets the needs of our community. The tailored approach and range of therapeutic options provided have made a significant difference, allowing us to deliver the right care at the right time. This partnership has set a new benchmark for mental health service provision in remote areas.”

Argyll and Bute Health and Social Care Partnership

The partnership between Xyla and Argyll and Bute HSCP has delivered outstanding outcomes, setting a new standard for mental health service provision in remote areas. The innovative digital solutions and collaborative approach have not only improved access to care but also delivered significant improvements in patient engagement and outcomes.

“I am incredibly proud of my involvement in the design, implementation, and successful launch of this remarkable partnership. Our work with Argyll & Bute HSCP highlights Acacium Group’s dedication to co-designing and delivering new services effectively and safely from the outset. This partnership has significantly impacted a challenging healthcare delivery area, ensuring the community receives timely access to essential mental health support.”

Murray Chalmers, Head of Devolved Nations and Ireland

Transform your mental health service delivery

Read the full case study to learn how Xyla’s partnership with Argyll and Bute HSCP is redefining mental health care in remote communities and driving exceptional patient outcomes.