Why CPD matters for agency health and social care professionals

Why CPD matters for agency health and social care professionals

As the NHS targets a 30% reduction in agency staffing expenditure, it’s important to look beyond surface-level cost comparisons and recognise the strategic value agency professionals bring. While bank staff may appear more cost-effective, agency rates typically include National Insurance, pension contributions, holiday pay and agency margin – costs that are often excluded from direct comparisons. When viewed holistically, agency professionals offer essential flexibility, specialist expertise and rapid deployment, making them vital in urgent, complex or hard-to-fill roles.

As a leading global healthcare delivery partner deploying over 20,000 professionals each week, Acacium Group enhances this value through a comprehensive continuing professional development (CPD) programme. This initiative ensures our agency workforce remains compliant, confident and capable, ready to deliver high-quality care from day one.

How healthcare providers benefit

Our CPD programme is designed to meet the evolving needs of both professionals and clients. By offering structured development opportunities, we ensure our workforce is:

  • Experienced and compliant: CPD sessions reinforce essential skills and update professionals on the latest sector standards, ensuring alignment with regulatory and best practice requirements.
  • Immediately deployable: Training in safeguarding, leadership, communication and clinical updates means professionals arrive prepared and confident, reducing onboarding time and risk.
  • Equipped with inclusive communication skills: Specialist training such as British Sign Language empowers professionals to deliver safer, more accessible care for deaf patients, demonstrating our commitment to practical, patient-centred development.
  • Aligned with client needs: The CPD calendar is shaped by real-world challenges and our flexible workers feedback, ensuring relevance to the environments our professionals work in.
  • Consistent and reliable: CPD-trained professionals are better equipped to manage complex situations and deliver consistent care, improving service continuity.
  • Proactive and engaged: Those who engage in CPD are more likely to take initiative, adapt quickly and contribute positively to team dynamics – enhancing overall care quality.

Programme reach and impact

Led by a blend of in-house clinicians and expert external trainers, our CPD programme continues to deliver strong engagement and measurable impact. So far in 2025, Acacium Group’s workforce businesses have delivered:

  • 32 CPD events
  • 4,863 CPD hours
  • 86% satisfaction rate
  • Over 3,000 attendees

A standout initiative was our British Sign Language (BSL) training series, which upskilled more than 1,000 healthcare professionals to better communicate with deaf patients. This directly supports safer, more inclusive care and demonstrates how CPD goes beyond compliance, equipping professionals with practical, patient-centred skills that improve service delivery.

What our workforce values

Feedback from attendees highlights the programme’s value in supporting both professional development and personal growth. Key benefits include:

  • Relevant and relatable content: Sessions are grounded in real-world scenarios, helping professionals apply learning directly to their roles.
  • Practical tools and techniques: Mindfulness, communication strategies and other actionable skills enhance daily practice and wellbeing.
  • Improved understanding of complex issues: Training on trauma, neurodiversity and safeguarding deepens insight and supports more informed care.
  • Confidence in professional responsibilities: Clear guidance on revalidation and compliance builds assurance and reduces uncertainty.
  • Engaging and knowledgeable trainers: Events are delivered by experienced clinicians and subject matter experts who make learning accessible and impactful.
  • Greater awareness of community needs: The programme fosters inclusive, culturally competent care through deeper understanding of diverse patient populations.

This feedback reflects a workforce that feels supported, empowered and motivated to grow, ensuring our clients benefit from professionals who are not only qualified, but also engaged, informed and continually improving.

Ready to strengthen your flexible workforce?

Acacium Group’s CPD-trained professionals are experienced, compliant and ready to make an impact from day one. Get in touch to build a sustainable workforce that’s prepared, proactive and aligned to your needs.